Quality Safety indicators: reading publicly available hospital infection rates Not long ago, I caught myself scrolling through …
Public Public hospitals vs private hospitals: care access, finances, and governance A neighbor asked me why a county hospital feels …
ER Minor injury pathways: urgent care vs ER vs orthopedics by severity The other weekend I watched a neighbor roll his …
Primary Primary care vs specialist: roles, access pathways, and first visit planning The first time I tried to book care for somethin…
Reviews Patient reviews: how to identify reliable patterns and consistent signals I didn’t expect a rainy afternoon and a lukewarm…
Quality Cardiac care programs: interpreting survival, readmissions, and process data The first time I stood in front of a hospital da…
Ratings Accreditation badges: what The Joint Commission and Magnet designation show A tiny gold seal on a sliding glass door stopped…
Quality Hospital performance reports: understanding HCAHPS patient experience scores It started with a simple question I couldn’t sha…
Public Public hospitals vs private hospitals: care access, finances, and governance A neighbor asked me why a county hospital feels …
ER Minor injury pathways: urgent care vs ER vs orthopedics by severity The other weekend I watched a neighbor roll his …